Frequently Asked Questions

Arogya Yatri is a comprehensive medical tourism facilitation service that connects international patients with world-class hospitals and specialist doctors in India. We provide end-to-end support for your medical journey, from initial consultation to post-treatment follow-up care, while also helping you explore India's rich culture and wellness traditions.

Arogya Yatri is a service by Ewan Business Solutions, a company specializing in multilingual support and global healthcare coordination. We combine medical expertise with cultural sensitivity to ensure seamless healthcare experiences for international patients.

We serve patients from all countries worldwide. Our multilingual support covers 120+ languages, and we have extensive experience working with patients from the United States, United Kingdom, Canada, Australia, Middle East, Europe, Africa, and Southeast Asian countries.

We work with a network of NABH and JCI-accredited hospitals across India. We are an independent medical tourism facilitator, which means we provide unbiased recommendations based on your specific medical needs and can connect you with the best-suited hospitals and specialists.

India offers a comprehensive range of treatments including cardiac surgery, orthopedic procedures, cancer treatment, organ transplants, fertility treatments, cosmetic surgery, dental procedures, eye care, neurosurgery, and more. Visit our Treatments page for detailed information on specific procedures and their costs.

After you share your medical reports with us, our expert panel reviews them within 24-48 hours and provides an honest assessment of your eligibility for treatment in India. We'll recommend the best course of action based on your medical condition and needs.

Yes, all hospitals in our network are either NABH (National Accreditation Board for Hospitals & Healthcare Providers) or JCI (Joint Commission International) accredited. These accreditations ensure that hospitals meet international standards for patient safety, quality of care, and medical excellence.

Absolutely! We offer free expert second opinions from renowned medical specialists. Simply share your medical reports, and we'll arrange for a comprehensive review by our panel of experienced doctors who will provide their professional assessment.

The duration varies depending on your specific treatment. Simple procedures may require 5-7 days, while complex surgeries might need 2-4 weeks. During your consultation, we'll provide a detailed timeline including pre-treatment evaluation, procedure time, hospital stay, and recommended recovery period.

We provide 24/7 support throughout your stay in India. In case of any emergency, our care coordinators will immediately coordinate with the hospital and ensure you receive urgent medical attention. All our partner hospitals have fully equipped emergency departments available round-the-clock.

You can save up to 80% compared to treatment costs in the United States, United Kingdom, Canada, and many European countries. For example, a cardiac bypass surgery that costs $100,000+ in the US may cost around $7,000-$10,000 in India, including hospital stay and basic accommodation.

No. We believe in complete transparency. Our cost estimates include treatment fees, hospital charges, doctor fees, diagnostic tests, and medications during your hospital stay. We'll clearly outline any additional costs such as travel, accommodation, and post-treatment medications upfront.

Our cost estimate typically includes: pre-treatment consultations and diagnostic tests, the medical procedure itself, surgeon and anesthetist fees, hospital room charges, nursing care, medications during hospital stay, follow-up consultations during your India stay, and basic medical supplies. Accommodation and travel costs are quoted separately.

We accept international wire transfers, credit/debit cards, and online payment platforms. Payment is made directly to the hospital for medical services. Our facilitation fees and other service charges can be paid through multiple convenient methods. Detailed payment instructions will be provided during your booking process.

Payment terms vary by hospital and treatment type. Many hospitals accept payment in phases (advance deposit, pre-surgery payment, and final settlement). For specific financing options, please discuss with our care coordinators during your consultation, and we'll help explore available options.

An e-Medical visa is a special visa category introduced by the Indian government under the "Heal in India" program for international patients seeking medical treatment. We provide complete assistance with the application process, helping you prepare necessary documents including your medical reports, hospital invitation letter, and passport copies.

E-Medical visas are typically processed within 3-5 business days. However, we recommend applying at least 2-3 weeks before your planned travel to account for any potential delays. Our team will guide you through the entire process and track your application status.

Yes! We encourage patients to travel with a companion. Under the e-Medical visa program, up to two companions can accompany you on e-Medical Attendant visas. We provide free travel arrangement assistance for one companion, including visa support and accommodation coordination.

Our representative will be waiting for you at the airport arrival area with a name placard. We provide fast-track airport assistance, help with immigration if needed, and escort you to your pre-arranged transportation. If you require wheelchair assistance or have special needs, we arrange that in advance as well.

Getting started is simple: Fill out our online inquiry form or WhatsApp us at +91 85300 54299 with your medical reports and brief description of your medical need. You can also email us at apoorva@ewan.co.in. Our care team will respond within 24 hours to begin your journey.

Our care team responds to initial inquiries within 24 hours. After you submit your medical reports, our expert panel reviews them within 24-48 hours and provides you with treatment recommendations, hospital options, specialist information, and transparent cost estimates.

No, one of the major advantages of choosing India is zero waiting period. Unlike many Western countries where you might wait months for surgery, treatment in India can often be scheduled within days or weeks of your arrival, depending on the specialist's availability and your medical readiness.

Our care doesn't end when you leave India. We maintain continuous follow-up through remote consultations, monitor your recovery progress, coordinate with your local doctors if needed, arrange medicine delivery, and remain available for any questions or concerns during your recovery period.

Yes, we provide international medicine courier service. If you need to continue certain medications prescribed during your treatment in India, we can arrange safe and legal delivery to your home country, subject to customs regulations. We ensure proper packaging, documentation, and tracking for all medicine shipments.

Cancellation policies vary depending on services booked. Our service fees are partially refundable if cancelled 15+ days before travel, with deductions for work completed. Hospital policies vary by institution. We provide detailed cancellation terms during booking and help you understand implications before you commit.

Yes, you can reschedule subject to doctor and hospital availability. Contact us as soon as possible if you need to change dates. We'll coordinate with the hospital and adjust your visa, travel, and accommodation arrangements accordingly. Some rescheduling fees may apply depending on how close to your original dates you request changes.